Cancellation and Refund Policy

Welcome to Shree Narayan Ganga Aarti! We value your trust and strive to ensure your experience with us is smooth and satisfactory. This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations and refunds for services booked through our website.

1. Cancellation Policy

Cancellation by Customer:

• Customers can cancel their booking up to 24 hours before the scheduled time of the Ganga Aarti event for a full refund.
• Cancellations made less than 24 hours before the scheduled event will not be eligible for a refund.

Cancellation by Shree Narayan Ganga Aarti:

• In the unlikely event that Shree Narayan Ganga Aarti cancels the event due to unforeseen circumstances, customers will receive a full refund.
• Customers will be notified via email or phone as soon as possible if such cancellations occur.

2. Refund Policy

Full Refund:

• Full refunds will be processed for cancellations made by the customer 24 hours prior to the event or if the event is canceled by Shree Narayan Ganga Aarti.

No Refund:

• No refunds will be issued for cancellations made less than 24 hours before the event or for no-shows.

Refund Process:

• Refunds will be processed within 5-7 business days from the date of cancellation.
• Refunds will be credited back to the original payment method used during booking.

3. How to Cancel a Booking

Customers can cancel their bookings by logging into their account on our website, navigating to the "My Bookings" section, and selecting the "Cancel" option next to the relevant booking.

Alternatively, customers can contact our customer service team via email at [thegangaaarti05@gmail.com] or phone at [7079362685].

4. Changes to the Policy

Shree Narayan Ganga Aarti reserves the right to update or modify this Cancellation and Refund Policy at any time without prior notice. Changes will be effective immediately upon posting to the website.

5. Contact Us

For any questions or concerns regarding this policy, please contact us at:

• Email: thegangaaarti05@gmail.com
• Phone: +91 7079362685